I have been using Charles Hoy as my health insurance agent for the last 3 years. He has done an incredible job at making sure I get the coverage that's best suited to my needs. If I have questions about my benefits, he's very willing to get the answers I need, helped me when I had to change my coverage and make sure I get all the benefits available to me. I've never felt pressure from him, and I can't say enough good things about what he does to keep me in the loop. A very caring and personable agent. I've recommended him to many friends, and they've been very satisfied also.